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RE-PLATING/RE-RHODIUM WHITE GOLD
This is a very popular service we offer
We are able to bring back to life you white gold items restoring them back to new looking pieces of jewellery.
When we take in a piece of white gold which needs to be re-plated. We carefully asses the condition of your piece of jewellery and if there are any other recommendations in regards to the repair we will let you know first. We will only ever do the work you ask us to do.
The process involves stripping off any old Rhodium and polishing the metal making sure there are no impurities. A thin layer of rhodium is then plated onto the surface and the finished result will be a piece of jewellery which looks as good as the day it was made.
A modern day beauty Beyonce shows her beautiful Emerald Cut Diamond engagement ring
Repair Process
On receipt of each repair a series of photographs of the item are taken and entered into our repair database which will generate a unique repair number. This number allows us to track the progress of the repair from start to finish and also allows us to view when and how the repair was received.
Your item of jewellery will then be meticulously checked by our highly skilled repair specialists and any issues or recommendations we think are relevant will be discussed directly with yourself before any work is undertaken. We will only ever do the work you ask us to do and if for any reason we believe that the repair should not be done or may cause further damage to an item we will of course advise you of this.
Dependant on the type of repair will depend on the timescale for the repair, this will also be discussed once your item has been thoroughly checked.
For most simple repairs we usually aim to return all items within 10-14 working days (for postal repairs this may take slightly longer).
The cost for repairs can vary greatly dependant on what work needs to be undertaken, however, we will always aim to give an estimation of the cost when the repair is received. If this is not possible we will contact you after further examination either by telephone or email to advise. You are under no obligation to accept this quote and we are more than happy to return your item to you if you decide against the repair.